Product Warranty

At Afra, we stand behind the quality and performance of our products. Our commitment to excellence means you can shop with confidence, knowing that your purchase is protected by our comprehensive warranty policy.

Warranty Coverage

All Afra products come with a 1-year limited warranty from the date of purchase. This warranty covers:

  • Manufacturing defects

  • Faulty workmanship

  • Material defects

What’s Not Covered

Our warranty does not cover:

  • Damage caused by misuse, accidents, or unauthorized repairs

  • Normal wear and tear

  • Cosmetic damages (scratches, dents, etc.)

  • Issues arising from failure to follow product instructions

How to Claim

To submit a warranty claim:

  1. Keep your proof of purchase (invoice or receipt).

  2. Contact our customer support at [support@afraeurope.co] or through our contact form.

  3. Provide a description of the issue and relevant photos or videos.

  4. Our team will assess your claim and provide instructions for repair, replacement, or refund (at our discretion).

Additional Terms

  • Warranty is valid only for products purchased directly from Afra.co or authorized retailers.

  • Shipping costs for returned items may apply unless otherwise agreed.

  • Repaired or replaced items will be covered for the remainder of the original warranty period.

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